SUPPORT
FAQS
CLOUD
TAPE VAULTING
DESTRUCTION
What are your backup solutions?
We offer backup solutions, including Server backup that is Hybrid and or Cloud Only, SaaS Backup, as well as backup for your Laptop and PC.
Can I automate my tape movement?
Yes, with TapeTrack Sync, we can integrate with your backup software to automate your tape movement.
Do you certify the destruction?
Yes, a Certificate of Destruction is included, along with a list of visible serial numbers or tape numbers that were destroyed.
Will your team help me restore my data?
Yes, our Date Recovery Team can assist you in restoring your data. It’s important to us that your data is recovered and that you are back in business as soon as possible.
Can I get a chain of custody report?
Yes, TapeTrack keeps a permanent history of all movements for each individual tape. Every tape is scanned, confirming receipt at our offsite facility. When you scan the tapes coming back to your site with TapeTrack, you have the same confirmation for the tapes returning onsite.
What can you destroy?
We destroy anything with data. Hard drives, backup tapes, credit card readers, CDs/DVDs, videotape/film, mobile devices, and more.